Ag Spray Centre ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and all relevant Australian laws.
This Privacy Policy explains how we collect, use, disclose and store your personal information when you visit our website or interact with our business.
1. What Personal Information We Collect
We may collect personal information including:
Information you provide directly
Name
Email address
Phone number
Address or delivery details
Business or farm details
Enquiry information
Payment information (processed securely by third-party payment providers)
Information collected automatically
When you visit our website, we may automatically collect:
IP address
Browser type and version
Pages visited and time spent on pages
Device information
Cookies and analytics data
We only collect information that is reasonably necessary for our business activities.
2. How We Collect Your Information
We collect personal information:
When you contact us through our website forms
When you call, email or visit us in person
When you sign up for updates, product information or service reminders
When you purchase products or services
Through website analytics tools such as Google Analytics
3. Why We Collect Your Information
Ag Spray Centre collects personal information to:
Respond to enquiries and provide customer support
Fulfil orders and deliver products
Communicate service updates, promotions, and offers
Improve our products, services and website
Maintain accurate business and customer records
Comply with legal or regulatory obligations
We do not collect personal information for any purpose other than those outlined above.
4. How We Use and Disclose Your Information
We may disclose your information to:
Employees and authorised team members
Trusted suppliers, service providers and contractors
Payment processors
IT and web hosting providers
Regulatory authorities when required by law
We never sell or rent your personal information.
5. Cookies & Website Tracking
Our website uses cookies and similar technologies to:
Improve user experience
Track website usage
Offer relevant content
Analyse website performance
You can choose to disable cookies in your browser settings, although this may affect website functionality.
6. Third-Party Services
We may use third-party tools or software including:
Google Analytics
Website hosting providers
Online payment gateways
Email marketing software
These providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled safely and in accordance with the APPs.
7. Data Security
We take reasonable steps to protect your personal information from:
Misuse
Loss
Unauthorised access
Modification
Disclosure
This includes secure storage systems, password protection, restricted access, and routine security monitoring.
8. Accessing & Updating Your Information
You have the right to:
Request access to the personal information we hold about you
Request corrections to ensure it is accurate, complete and current
To do so, contact us using the details below.
9. How Long We Retain Your Information
Personal information is stored only for as long as necessary to fulfil the purpose for which it was collected or as required by Australian law.
10. Links to Other Websites
Our website may include links to external sites. We are not responsible for the privacy practices of third-party websites and recommend reviewing their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with the new “Last Updated” date.
12. Contact Us
For questions about this Privacy Policy or to request access to your information, please contact:
